Customer insights teams use Kapiche to:
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"Kapiche offers a truly unique solution to the challenge of obtaining actionable insights from NPS data. Flexible reporting, granular insights and ease of use make Kapiche text analysis an ideal tool for any company striving to create meaningful experiences for their customers."
- Head of Customer Excellence Global @ Schindler, Sergio Rossini
Instantly make sense of unstructured customer data to increase revenue.
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Automate the analysis of customer feedback and rejoice in the fact that you no longer need to manually code survey data or regularly update frameworks.
Bring together multiple data sources including demographic, behavioural, spend and CX data, for a multi-dimensional analysis and deeper, actionable insights.
Drill deep into your feedback for complete confidence in your analyses and your ability to accurately answer strategic business questions in minutes.
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Get back the time you need to be the data hero you always knew you could be.
See why customers choose Kapiche to get deeper insights, faster and cheaper than ever before.
See why customers choose Kapiche to get deeper insights, faster and cheaper than ever before.
See why customers choose Kapiche to get deeper insights, faster and cheaper than existing methods.
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Customer insights teams use Kapiche to:
Imagine a world where you could uncover actionable customer insights in minutes with no setup, no manual coding and no need to outsource the process to a third party.
Where you could plug in qualitative and quantitative customer feedback, plus operational data from any source to get a complete picture of your customer experience.
Kapiche does exactly this.